Politique de confidentialité
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and updates.
SMS marketing (if applicable): By entering your phone number during checkout, you agree to receive SMS notifications (order tracking, abandoned cart reminders) and promotional offers. Messages will not exceed 4 per month. You can unsubscribe at any time by replying STOP.
ARTICLE 2 – CONSENT
How do we obtain your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to opt out.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent at any time by contacting us at lyvonateam@gmail.com.
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Your data is stored on secure servers protected by a firewall.
Payment:
If you choose a direct payment gateway, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your transaction.
All direct payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council.
ARTICLE 5 – THIRD-PARTY SERVICES
Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide.
However, certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information we are required to provide to them.
We recommend that you read their privacy policies to understand how your personal information will be handled.
Some providers may be located in jurisdictions different from yours or ours. Therefore, your information may be subject to the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy.
ARTICLE 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption.
Although no method of transmission over the Internet is 100% secure, we comply with PCI-DSS requirements and implement additional industry standards.
COOKIES
We use cookies to enhance your experience. These cookies may include:
- _session_id: stores session information
- _shopify_visit: tracks visits
- _shopify_uniq: counts unique visitors
- cart: stores cart information
- _secure_session_id: session security
- storefront_digest: determines access
You can choose to disable cookies through your browser settings.
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your province or territory of residence, or that you have given us your consent to allow any minor dependents to use this site.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website.
If our store is acquired or merged with another company, your information may be transferred to the new owners.
ARTICLE 9 – CANADIAN COMPLIANCE (PIPEDA)
In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), users have the right to access, correct, or request deletion of their personal data.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, contact us at:
Email: lyvonateam@gmail.com