Privacy Policy
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which provides us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and updates.
SMS marketing (if applicable): By entering your phone number during checkout, you agree to receive text message notifications (order tracking, abandoned cart reminders) and promotional offers. You will receive no more than 4 messages per month. You can unsubscribe at any time by replying STOP.
ARTICLE 2 – CONSENT
How do we obtain your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume that you consent to our collecting and using it for that specific purpose only.
If we request your personal information for a secondary purpose, such as marketing, we will either ask you directly for your express consent or give you the opportunity to opt out.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at lyvonateam@gmail.com.
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.
Your data is stored using Shopify’s data storage systems, databases, and the Shopify application. Your data is stored on secure servers protected by a firewall.
Payment:
If you choose a direct payment gateway, Shopify stores your credit card information. It is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only for as long as necessary to complete your transaction.
All direct payment gateways comply with PCI-DSS standards as established by the PCI Security Standards Council.
ARTICLE 5 – THIRD-PARTY SERVICES
Third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide.
However, certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information we are required to provide to them.
We recommend that you read their privacy policies to understand how your personal information will be handled.
Some providers may be located in jurisdictions other than yours or ours. Therefore, your information may be subject to the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party website, this Privacy Policy no longer applies to you.
ARTICLE 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it is encrypted using SSL technology and stored using AES-256 encryption.
Although no method of transmission over the Internet is 100% secure, we comply with PCI-DSS requirements and implement additional industry standards.
COOKIES
We use cookies to enhance your experience. These cookies may include:
- _session_id: stores session information
- _shopify_visit: tracks visits
- _shopify_uniq: counts unique visitors
- cart: cart information
- _secure_session_id: session security
- storefront_digest: determines access
You can choose to disable cookies in your browser settings.
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you are at least of legal age in your province or territory of residence, or that you have given us your consent to allow any minor dependents to use this site.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website.
If our store is acquired or merged with another company, your information may be transferred to the new owners.
ARTICLE 9 – CANADIAN COMPLIANCE (PIPEDA)
In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), users have the right to access, correct, or request the deletion of their personal data.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, please contact us at:
Email: lyvonateam@gmail.com